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Updated August 2007 Primo Gear has created this privacy policy to inform you of the
information gathering and dissemination practices for this
website, www.PrimoGear.com. Primo Gear, which operates this
website, wants to demonstrate our commitment to your privacy,
by notifying you of: What personally identifiable information of yours is collected
through this website;
The organization collecting the information;
How the information is used;
With whom the information may be shared;
What choices are available to you regarding collection, use and
distribution of the information;
The kind of security procedures that are in place to protect
against the loss, misuse or alteration of information under
Primo Gear's control; and
How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you
should contact our Customer Service Department by email at
customersupport@PrimoGear.com or by phone at 1.877.846.9997. Visiting www.PrimoGear.com Your IP address, browser and reference site domain name are
logged every time you visit our site. This data is used
strictly for the analysis of load information and maximizing
the efficiency of our servers. Except as provided in this
privacy policy, we will not share this data with anyone in any
way.
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Using Cookies "Cookies" are files stored on your computer's hard drive by
your browser. These cookies help us identify our account
holders and optimize their shopping experience. They do not
include any data that will identify you personally. They will,
however, allow you to use some specialized www.PrimoGear.com
features. Cookies also allow us to hold selections in your
shopping cart when you leave our site without checking out.
Most browsers accept cookies automatically, but allow you to
disable them if you wish. We may use third-party advertising companies to serve ads on
our behalf. These companies may employ cookies and action tags
(also known as single pixel gifs or web beacons) to measure
advertising effectiveness. Any information that these third
parties collect via cookies and action tags is completely
anonymous. If you would like more information about this
practice and your choices, click here.
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Ordering from Primo Gear, Inc. When you order from www.PrimoGear.com, we need your name, email
address, shipping address, phone number and credit card number/
expiration date. We use this data to process your order, ship
it and send you order and shipping confirmations via email.
Except as provided in this privacy policy, we will not sell,
rent, or disclose this data to any third party without your
consent. (However, we will cooperate fully should a situation
arise where we are required by law or requested by a law
enforcement agency to provide information about a customer.) From time to time, we may use the purchases you make to
customize our product recommendations. We also track customer
traffic patterns and site usage. Traffic and usage data is used
only to improve our site's design and provide our customers
with a fulfilling shopping experience.
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Opening a Primo Gear, Inc. account We require your name, billing address, shipping address, email
address and telephone number to open an account for you. We may
also ask some additional optional questions to help us better
serve you. Except as provided in this privacy policy, this
account data is never shared with anyone in any way without
your consent. (However, we will cooperate fully should a
situation arise where we are required by law or requested by a
law enforcement agency to provide information about a
customer.) You can correct account data by clicking on "Your
Account" with in website. From time to time, we may contact you about sales, special
offers and new site features if you agreed to be included in
our email lists when you completed a purchase transaction with
us. To customize the information you want to receive from us,
simply sign on and select the specific information you wish to
receive. To cancel our free emails, you can unclick the "I
would like to receive emails about special promotions" box each
time you make a purchase. You can also respond to any
promotional email we send you, placing "REMOVE" in your subject
line to discontinue email service. You can also send an email
to www.PrimoGear.com or call us toll-free at 1.702.447.6781 and
inform us that you want to unsubscribe to our email list. ^ top
Customer Service In addition to being able to call our customer service
department, you may also email us at
customersupport@PrimoGear.com. When you email us, your emails
are stored within our system so that we may refer to previous
emails from you as needed so that we may properly address your
questions and concerns. Except as provided in this privacy
policy, the information you provide to our customer service
department is not shared with anyone without your consent.
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Entering contests/sweepstakes Whenever we run a contest or sweepstakes relating to our site,
it will be accompanied with the rules of the contest/
sweepstakes. We will also detail how the information gathered
from you for entry into the contest/sweepstakes will be used.
Additionally, we will post if this information will be shared
with anyone in addition to those persons and entities provided
for in this privacy policy, such as a third party sponsoring
or managing the contest/sweepstakes. We may also contact you with promotional offers if you have
entered one of our contests or sweepstakes. If you choose not
to receive this free service when you enter a contest or
sweepstakes, it will not affect your chances of winning. You
can also opt out of this free service by unclicking the "I
would like to receive emails about special promotions" box
associated with each contest or sweepstakes, replying to any
email and placing "REMOVE" in your subject line or notifying
us that you want to unsubscribe to our free email services
via email customersupport@PrimoGear.com or telephone
1.702.447.6781 .
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Customer Feedback Form You can use this form to give us any input which we will use
to improve our site. The only required data is your name and
email address. The remainder of the data is optional. We only
use this data to make improvements on our site. Except as
provided in this privacy policy, this data is not shared with
anyone in any way.
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Our Third Party Relationships We have established several relationships with third parties
vendors to best serve our customers. Affiliates: From time to time we may establish an affiliate
program. An affiliate program allows other websites to earn
money by linking customers to our site from their sites. These
affiliates can only access data about the number of
transactions and their resulting earnings. They cannot access
our customers' personal data. If you choose to apply to any of
our affiliate programs, we use the data you give us strictly
for conducting business with you. We have entered into certain
agreements with certain third parties for the purpose of
helping to administer the affiliate programs. Such third
parties may have access to certain of your information if you
are an affiliate of the web site but is restricted to only use
such information in connection with its administration of the
affiliate programs.
Order Fulfillment: Certain vendors of ours may provide
customer order fulfillment and shipping services on our behalf.
These vendors have access only to information needed to
accurately fulfill and ship orders, which are processed through
such vendors. These vendors have agreed to not use any
personally identifiable information of customers for any other
purpose.
Credit Card Processing: We use Wells Fargo Merchant Services to
process credit card orders. We supply them with data for credit
card authorization and fraud detection only and they are
restricted from using the data for any other purposes.
Marketing and Promotions: From time to time, we may engage
certain third parties to assist in the dissemination of
marketing and promotional offers (i.e. e-mails) to those
customers who have agreed to receive such offers. These third
parties will only have access to information to the extent
necessary and will be required to not use any personal
information for any other purpose.
Additionally, we may share non-personal, non-individual
statistical information with our marketing partners,
advertisers or other third parties for research purposes. That
is, we will not tell our marketing partners that you purchased
a specific product, but we may tell them how many customers
purchased that product.
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Security Policy We use Secure Socket Layer (SSL) encryption technology to
protect your personal information. The only time you are
required to sign on our site is when you are making a
purchase. On the Checkout page, you will be asked to access
your existing account or create a new one. Existing account
holders are prompted for their ID (your email address) and
password. This password is for your protection. If you don't
have your password, there is a link that reads "Password
Forgotten?" Click on this for instructions on how to get your
password.
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Changes to Privacy Policy If we are going to use your personally identifiable information
in a manner different from that stated at the time of
collection we will notify you via email. You will have a choice
as to whether or not we use your information in this different
manner. In addition, if we make any material changes in our
privacy practices that do not affect user information already
stored in our database, we will post a prominent notice on our
web site notifying users of the change. In some cases where we
post the notice we will also email users, who have opted to
receive communications from us, notifying them of the changes
in our privacy practices.
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Questions about our Policies If you have any questions regarding your privacy or any of our
policies, please contact our Customer Service Department by
email at customersupport@PrimoGear.com or by phone at
1.702.425.7855.
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If any matter concerning this purchase shall be brought before
a court of law, pre- or post- arbitration, visitor agrees to
that the sole and proper jurisdiction shall be Las Vegas,
Nevada. In the event of litigation in federal court , it shall
take place in Las Vegas, Nevada.
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